Design of Intervention Strategy with Reference to Failure Pattern
Context
Failure Patterns are not classifications for identifying causes of problems.
In the field, multiple Failure Patterns hold simultaneously, and each influences the others in most cases. If one tries to identify "which is the cause" in this state, decisions easily stop.
The purpose of referring to Failure Pattern in Restoring Decision-Making Under Uncertainty is not to assert causes, but to share what kind of dynamics are currently working.
Objective
The purpose of this topic is to organize options for intervention strategies using Failure Pattern.
Intervention is not the act of returning to the original correct state. Against dynamics that have become established, it is the act of deciding where intervention might change the situation.
Minimal Inputs
To refer to Failure Pattern, the minimum assumptions to fix are as follows:
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Observed Failure Pattern
Treated with the possibility of coexistence in mind, not individually -
Domains where impact is manifest
Where distortions appear, such as decisions, measurement, responsibility, boundaries, time, etc. -
Range where intervention is possible
Technically, organizationally, contractually changeable domains
If these are not organized, Pattern degenerates into mere labels.
Working Model
Intervention with reference to Failure Pattern is based on the following working model:
- Identify which Patterns are established
- Think on the assumption they hold simultaneously
- Read Countermeasures of each Pattern as "directions to shift dynamics" not "solutions"
- Choose in which direction to shift
What is important here is not trying to resolve all Patterns.
Tactics
Intervention when referring to Failure Pattern is not individual measures, but for changing the focus of decisions.
- Clarify what must be decided to move forward
- Make visible which assumptions are moving implicitly
- Choose which Pattern to accept for now
These are not implementation work, but strategic choice of decisions.
Risks
Intervention using Failure Pattern has inherent risks.
- Pattern names are used as labeling
- Discussion is reduced to a single Pattern
- Patterns are treated as "evil" to be eliminated
These occur when Patterns are treated as cause theory.
Interaction with Failure Patterns
This topic relates to all Failure Patterns.
Especially with the following Patterns, reference relationships are strong:
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Decision-less Agility
To think where to intervene in structures that avoid decisions -
Metric-less Improvement
To be conscious of in what units to measure intervention effects -
Responsibility Diffusion
To clarify as whose decision to intervene
AI Collaboration
When using AI for intervention consideration, Failure Pattern becomes effective input.
However, passing only Pattern names to AI is insufficient.
- Which Pattern you consider to be established
- That you are treating it as dynamics not as causes
- Which dynamics you want to move this time
If these are not made explicit, AI treats Pattern as classification labels and does not contribute to executable decisions.